At Wrappable.ca, we are committed to providing high-quality vinyl wrap products and professional installation services. Our warranty policy ensures your peace of mind, covering various aspects of your vehicle wrap to protect your investment.
2. Warranty Period
We offer a comprehensive warranty that covers defects in materials and workmanship for a period of 5 years from the date of installation. This warranty applies to all vinyl wraps installed by Wrappable.ca, provided that the wrap has been properly maintained and cared for according to our guidelines.
3. What is Covered
Material Defects: This includes issues such as bubbling, peeling, or fading that occur under normal usage conditions. Our wraps are designed to withstand various environmental factors, but should any defects arise due to material faults, they will be covered under this warranty.
Installation Defects: Any problems arising from improper installation, such as lifting or misalignment, are covered. Our team of professionals ensures high-quality application, but if errors are detected, we will rectify them at no additional cost.
4. Conditions and Exclusions
Maintenance and Care: Proper maintenance is crucial for the longevity of your wrap. Customers must adhere to our care guidelines, which include regular washing with mild soap, avoiding harsh chemicals, and keeping the vehicle garaged or covered whenever possible to protect from extreme weather conditions
Environmental Factors: The warranty does not cover damage caused by extreme environmental conditions such as acid rain, excessive UV exposure, or pollutants. Although our wraps are durable, these factors can significantly impact the lifespan of the wrap
Physical Damage: Any damage resulting from accidents, collisions, or intentional misuse is not covered. However, in cases where a wrapped vehicle is involved in an accident, the affected portion of the wrap can be replaced at a cost .
Improper Care: Using harsh chemicals or abrasive materials, failing to follow proper maintenance procedures, or exposing the wrap to extreme conditions may void the warranty.
5. Claim Process
To file a warranty claim, customers should contact Wrappable.ca with the following information:
Proof of purchase and installation.
Description of the defect along with photographic evidence.
Details of the maintenance and care routine followed.
Upon receiving a claim, our team will assess the issue. If the defect falls under the warranty coverage, we will arrange for a repair or replacement of the affected area.
6. Additional Information
Climate Zones: The expected performance life of your wrap may vary based on the climate zone. For instance, wraps in milder climates tend to last longer than those in harsh, hot, or humid climates. Our warranty terms are adjusted accordingly based on these factors.
Installation Quality: The quality of installation significantly affects the wrap’s longevity. Our team is trained to ensure that every wrap is applied with precision, minimizing the risk of defects and ensuring maximum durability
7. Contact Information
For any inquiries or to file a warranty claim, please contact us at:
Phone: 289-400-2340
Email: info@wrappable.ca
At Wrappable.ca, we stand behind the quality of our products and services, ensuring that your vehicle wrap looks great and lasts for years to come. Thank you for choosing Wrappable.ca for your vehicle wrap needs.